At Global Shop (operating from kniveshoponline.com), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. It is designed to meet the requirements of applicable privacy laws, including the UK GDPR and other international data protection regulations.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the site.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected during your visit:

  • Personal Identification Information: Name, email address, shipping address, phone number, and payment details (processed securely via our payment gateways).
  • Transaction Data: Details about purchases you make, including products, order value, and payment method.
  • Technical Data: IP address, browser type and version, time zone, operating system, and device information.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us.

2. How We Use Your Data

Your data is used in the following ways:

  • To process and fulfil your orders, including payment processing and delivery.
  • To manage your account and provide customer support.
  • To improve our website, products, and customer experience.
  • To send you relevant marketing communications (where you have consented).
  • To comply with legal and regulatory obligations.

We process your data based on contractual necessity, legitimate business interests, or your explicit consent.

3. Data Sharing and Disclosure

We may share your data with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to facilitate secure transactions.
  • Shipping Partners: To deliver your orders globally (excluding Asia and certain remote areas).
  • Service Providers: Including IT, marketing, and analytics partners who assist in website operations.
  • Legal Authorities: If required by law or to protect our rights and the safety of our customers.

We never sell your personal data to third parties.

4. Data Storage and Security

Your data is stored on secure servers located within the UK and European Economic Area (EEA). We implement industry-standard security measures, including encryption (SSL technology), firewalls, and access controls, to protect your data from unauthorised access, alteration, or disclosure.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

Under data protection laws, you have the right to:

  • Access and receive a copy of your personal data.
  • Correct inaccurate or incomplete data.
  • Request erasure of your data under certain conditions.
  • Object to processing or restrict how we use your data.
  • Data portability (where applicable).
  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These help us:

  • Remember your preferences and login details.
  • Analyse website traffic and user behaviour to improve our services.
  • Deliver targeted advertisements (if you have consented).

You can control cookies through your browser settings. Note that disabling cookies may affect your user experience.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Postal Address: 90 Cornmarket St, Oxford, GB OX6C 7QH